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Prime Time Shuttle has been recognized by Transportation Review Magazine as the exclusive recipient of “Top 10 Airport Operation Services Companies - 2023,” based on our proprietary methodology, reflecting its position in the industry. This profile has been developed by the Transportation Review research and editorial team based on insights from an interview with Rattan Joea, CEO.
Rattan Joea, CEOPrime Time Shuttle offers door-to-door airport ground transportation services for clients of all age groups. The shuttle-service provider facilitates secure, seamless transit, getting clients to and from their destinations on time dependably.
It has trusted partnerships across Asia, Europe, and the Middle East. A client-first mentality and constant integration of feedback have made it a game-changer in the industry.
“We help the clients with any of their concerns, making the travel experience as smooth as possible,” says Rattan Joea, CEO.
With Prime Time Shuttle, clients are in safe hands. The firm’s red Prime Time van can carry nine passengers and is affordable. This facility is designed to accommodate everyone from corporate employees to children, which comes with ride-share choices. Sharing the ride further saves money and helps the environment.
Its vehicle options also include conventional sedans and electric cars, providing an executive driving experience. The SUV express or the minivan service is most suitable for larger groups as it can accommodate up to six people and their luggage.
Prime Time Shuttle’s services come at an economical price and the most sustainable options possible, depending on the type of vehicle. Unlike its competitors who add fees for heavy traffic, there is no surge pricing for Prime Time Shuttle. It leverages a profitable business model that enables it to charge fairly.
“We currently provide services in over 80 airports and are constantly expanding our franchise. Partnering with other shuttle service firms has enabled us to grow globally with a mission to provide excellence through our services. This service brilliance makes our clients enjoy a seamless experience,” says Greg Fischer, general manager at Prime Time Shuttle.
We Help the Clients with any of their Concerns, Making the Travel Experience as Smooth as Possible
Prime Time Shuttle uses three ways to communicate with its clients: its app, through the web, and by directly phoning the customer service team. It is further upgrading its communication options by being the only service provider approved with a kiosk and a curb coordinator that are soon coming to be deployed at LAX-it of the Los Angeles world airports (LAWA). The clients can gather detailed information about their ride through the kiosk and the curb coordinator will assist the clients physically to get to their rides. Even when a client loses their phone, they can easily avail the services of Prime Time Shuttle. This makes the firm a step ahead in airport shuttle services.
The firm gives constant orientation to its drivers to treat the clients well. Drivers wait for the clients outside the airport, no matter how long they would take to come out and help them with their luggage. The drivers are experienced, well-trained, and have charter-party carrier (TCP) licenses.
Prime Time Shuttle treats its clients with the utmost priority and considers the whole team to be family, which has yielded great success. With almost four decades of experience, this mobility-as-a-service provider has a bright future in airport shuttle services and is broadening its franchises further. It has become the go-to service provider in airport ground transportation by providing tailored experiences to its clients.
Headquarters :
Los Angeles, CA, United States, California ManagementDescription
Prime Time Shuttle offers quality door-to-door airport ground transportation services to suit clients of all age groups. It provides global services to clients and has trusted partnerships across Asia, Europe, and the Middle East.
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